Verify if the power supply is normal (check the voltage of the motor terminal—should be within ±5% of the rated voltage); check if the circuit breaker, contactor, or thermal relay is tripped (reset after confirming no short circuit).
(2) Inspect the motor wiring for looseness or phase loss (use a multimeter to measure the continuity of the three-phase windings—resistance should be balanced; if one phase is open, check the wiring or repair the motor).
(3) Test the motor insulation (use a megohmmeter—insulation resistance between windings and ground should be ≥ 0.5MΩ; if it is too low, dry the motor or replace the winding).
2. Check mechanical components if the electrical system is normal:
(1) Check if the pump is "seized" (manually rotate the motor fan blade—if it cannot rotate, there may be bearing jamming or impeller blockage). Disassemble the pump to inspect: if the guide bearing is stuck due to lack of lubrication, clean and re-lubricate or replace the bearing; if the impeller is blocked by foreign objects (e.g., stones, fibers), remove the foreign objects.
(2) Check the outlet valve status (if the valve is fully open during startup, the starting load will be too large—close the outlet valve first, start the pump, and then gradually open the valve to the required flow rate).
3. Precautions during troubleshooting:
(1) Power off first: Before inspecting the electrical system or disassembling the pump, cut off the main power supply and hang a "No Operation" sign to prevent electric shock.
(2) Avoid forced startup: Do not repeatedly start the pump if it cannot be started (each startup should not exceed 5 seconds, and the interval between startups should be ≥ 2 minutes) to prevent motor burnout due to overload.
(3) Record fault details: Record the fault phenomenon (e.g., "motor makes a humming sound but does not rotate"), test data (e.g., voltage, insulation resistance), and troubleshooting steps—this helps in subsequent maintenance and prevents recurrence.