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Cases

 Key Takeaways from These Cases
1. Remote-first Approach: resolve 60%+ issues without on-site visits.
2. Spare Parts Agility: maintain regional warehouses to minimize delivery delays.
3. Proactive Maintenance: predictive analytics reduced unplanned downtime by 70% in industrial settings.
4. Customer Training: provide end-user training to empower self-sufficiency.
 
These cases demonstrate how structured after-sales processes—combined with technical expertise and digital tools—enable water pump factories to deliver fast, cost-effective, and reliable solutions across industries.
  • <strong>Industry: Hospitality</strong>
    <div><strong>Issue: </strong>A luxury resort in Turkey faced recurring failures in its booster pumps, causing inconsistent water pressure for guests.</div>

    <div><strong>Service Process:</strong>1. Diagnosis: Wangyang identified outdated fixed-speed pumps and inadequate pressure control.2. Upgrades:· Replaced pumps with GISO mode</div>
  • <strong>Industry:</strong> <strong>Mining/Phosphate Production</strong>
    <div><strong>Issue: </strong>A multinational phosphate producer in Indonesia experienced a catastrophic failure of a vertical turbine pump used in ore processing. The pump’s impeller was jammed with wood debris, causing motor burnout.</div>

    <div><strong>Service Process:</strong>1.Expedited Logistics: The customer</div>
  • <strong>Industry:</strong> <strong>Oil Refining</strong>
    <div><strong>Issue:</strong> A UK crude oil refinery struggled with frequent seal failures and high vibrations in non-Wangyang end suction pumps, leading to unplanned shutdowns.</div>

    <div><strong>Service Process:&nbsp;</strong>1. Root Cause Analysis: Wangyang’s service team conducted a vibration analysis and identified misaligned c</div>
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