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Cross-Border Spare Parts Coordination

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Industry: Hospitality


Issue: A luxury resort in Turkey faced recurring failures in its booster pumps, causing inconsistent water pressure for guests.


Service Process:

1. Diagnosis: 

Wangyang identified outdated fixed-speed pumps and inadequate pressure control.


2. Upgrades:

· Replaced pumps with GISO models equipped with IE4 motors and pressure control systems.

· Shipped critical spare parts (seals, impellers) from Wangyang’ EU warehouse within 24 hours.


3. Training: 

On-site engineers trained resort staff on basic troubleshooting and maintenance.


Outcome:

Energy consumption reduced by 20%.

Guest complaints about water pressure dropped by 90%.


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